Nine core services — independent, outcome-driven, and built to move your ServiceNow investment from cost to competitive advantage. Scroll down to see them all.
We help organisations understand, optimise, and negotiate their ServiceNow commercial relationship — from auditing what you currently own and use, to building a renewal strategy that puts you in the strongest possible position. As an independent advisor with no commercial ties to ServiceNow, we sit on your side of the table throughout.
How do you best fit ServiceNow into your overall IT architecture? Our consultants take a holistic approach — ServiceNow as part of your entire company architecture, not an isolated tool.
Many organisations know they want to use AI — but are unsure where to begin. The options are broad, the vendor messaging is loud, and the pressure to act is real. We help you cut through the noise and take your first concrete steps toward AI-powered service management — grounded, practical, and designed to show results quickly.
We implement ServiceNow out-of-the-box using our proven fast-track method. Defined outcomes, delivered in 3 months — eliminating the risk of long, uncertain transformation projects. Available to enterprises across Denmark and the Nordics.
We manage your ServiceNow platform on your behalf — continuously, as a subscription. Rather than relying on internal resource to keep the platform healthy and evolving, you have a dedicated team ensuring it delivers value every day. Upgrades, releases, backlog management and platform health — handled for you.
AI is embedded into how we work — not offered as an add-on. This changes the commercial equation fundamentally: we can scope more precisely, configure more quickly, and test more thoroughly than a traditional delivery model allows. The result is not just a faster project — it is a more predictable one, with less risk of scope drift and clearer outcomes from day one.
A well-governed ServiceNow platform is the foundation of long-term value. Without deliberate governance, technical debt accumulates, delivery velocity drops, and the gap between what the platform could deliver and what it actually delivers widens steadily.
Many organisations have quietly accepted a level of dependency on their service management platforms they would never accept elsewhere. We assess your current dependency risk and design a practical path toward greater strategic control — without disrupting the value you are already getting.
Regulatory compliance is not a one-time project — it is a permanent obligation. We deliver Compliance as a Service for NIS2 and DORA, built directly into your ServiceNow platform and operated on a subscription basis. In partnership with Obsero, we ensure your compliance posture is continuous, auditable, and embedded in the platform you already run.
We have extensive experience helping Managed Service Providers increase operational efficiency through ServiceNow. MSPs operate in some of the most demanding ServiceNow environments in existence — multi-tenant architectures, high transaction volumes, strict SLA requirements, and the need to automate at scale. These are not standard implementation challenges. We understand them from the inside.
Our expertise spans the full ServiceNow telco industry portfolio, giving MSPs and telecommunications organisations an advisor who understands their environment from day one.
End-to-end service management tailored for the complexity of telco and technology service environments — from order management to fulfilment and assurance.
Connecting service operations to the underlying network — enabling faster fault resolution, proactive service assurance, and a single view of operational health.
A single source of truth for your network assets — physical, logical, and virtual — enabling accurate inventory, capacity planning, and service impact analysis.
Many organisations have a dedicated system for NIS2 and DORA compliance, but it is not connected to their operational processes. Our solution ensures that the operational processes running in ServiceNow directly satisfy NIS2 requirements — so that in the event of an audit, you can easily document compliance, because the NIS2 articles are linked directly to the relevant processes and functions in your platform.
One monthly fee — compliance managed for you, continuously
Policies, processes and evidence kept current as rules evolve
Your dedicated compliance team, without the headcount
We assess your current posture, establish your NIS2 baseline, and activate your compliance environment — typically within days of subscribing.
Your full policy library — risk management, incident response, access control, supply chain security — kept live, current, and audit-ready as requirements evolve.
Ongoing identification and tracking of cybersecurity risks across your organisation, with regular reviews and updates maintained on your behalf.
We manage your reporting obligations as incidents occur: 24-hour early warning, 72-hour notification, and 1-month final report — handled for you.
Regular leadership briefings and training fulfilling NIS2's mandatory executive accountability requirements — included as a standard service component.
As NIS2 obligations and national implementations evolve, we update your policies, processes, and controls automatically — no re-engagement or extra cost.
We act as your compliance function — expertise, tooling, and ongoing management without hiring a team or building infrastructure from scratch.
Regulations change. Your compliance posture changes with them automatically. Policy updates and control adjustments are our responsibility, not yours.
Our pre-built compliance environment means you are subscribed and operational within days — not months. There is no lengthy setup project to wait through.
As ServiceNow experts, now2value can run compliance workflows — incident management, risk registers, policy distribution — directly inside your existing platform.
now2value serves organisations across all NIS2 and DORA-covered sectors. NIS2 applies if your organisation has 50 or more employees or exceeds €10M in annual EU revenue. DORA applies to financial entities and their critical ICT service providers operating in the EU.
We start by understanding your current state, your goals, and the constraints that matter. No assumptions — just clarity.
Defined outcomes, delivered in structured increments. Users experience value continuously — not at the end of a long project.
We help you build the governance and capability to sustain value long after the initial project ends.
Let's have a conversation. We'll help you identify the highest-value starting point.
Speak with us